Health
Medical and pharmaceutical assistance is provided anywhere in the world, in the quickest time possible, in addition to this optimising costs has allowed us to win the confidence of our customers and insured. The products and services which consist of our health assistance are described below.
Network of Medical Clinics
Our clinics are provided with modern equipment and highly-qualified medical staff to care for our insured's as well as the local population. They are fluent in various languages. Services included are: first aid, urgent diagnosis and 24-hour care, laboratory, pharmacy and X-rays
CENTRO MÉDICO CARIBE BÁVARO (República Dominicana)
CENTRO MÉDICO CARIBE SAMANÁ (República Dominicana)
CENTRO MÉDICO PLAYA DEL CARMEN (México)
CENTRO MÉDICO CARIBE HONDURAS
In addition to its medical centres MAPFRE ASISTENCIA also owns four primary care centres in El Salvador.
Cost Containment & PPO
This service which is intended for insurance companies, allows the monitoring and controlling of medical expenses by analysing protocols followed by specialist doctors, as well as applying preferred rates negotiated with the various hospital centres.
Intermedical Net
An administrative management system used to optimise health care resources in the United States by determining the actual needs of the insured, in order to offer the most appropriate solution at the lowest cost without limiting medical resources. MAPFRE ASISTENCIA has a complete medical network in North America.
Mediphone 24
A 24-hour medical advice service that allows the customer to contact a physician for advice related to any health issues. It includes a wide selection of services such as dispatching doctors, nurses and medication to the home of the insured as well as being able to contact a specialist for further advice.
Second Medical Opinion
An international medical advice service that offers the customer a second medical or surgical opinion in his/her own language. There is no consultation limit and diagnoses are personalised and confidential.
SmokeOut
A programme designed by a medical team of MAPFRE ASISTENCIA meant to encourage employees who smoke to overcome this addiction by stopping or reducing consumption.
Evaluation of Bodily Injuries
Our international network of medical adjusters determines the nature of the injuries suffered in an accident, the severity, degree of disability and required recovery time. MAPFRE ASISTENCIA also has its own medical teams that collaborate in the patient's recovery process, recommending the best treatments and offering the possibility of using its network of hospitals and medical centres.
UKCC
A medical assistance and management call center specialising in the complex health/insurance system of the United Kingdom and Ireland and attended by bilingual English-speaking professionals. This unique service in Spain will save your company time and money as we take care of the laborious, difficult task involved in providing medical assistance to visitors from the United Kingdom and Ireland, handling the service from start to finish with all the parties involved.
